Refund policy

Returns are accepted on unused, unworn and perfect condition items if something did not work out for you. These can be sent within 30 days of receipt to:

HFS Sport

2065 KURTZ STREET

SAN DIEGO CA

92110

Customers will not be refunded the cost of shipping they paid, nor the cost of the return shipping if the return is not the fault of HFS. For example, ordering the wrong shoe size or not liking the product will not fall on HFS. Customers are advised to carefully review the sizing information supplied on the webpages to ensure you order the correct size. HFS will use official Adidas conversion charts and not those of another company.

Customers ordering and using a hotel for a delivery address accept the risk that once items are delivered they may become lost by the hotel. HFS cannot take any responsibility for any problems that occur when asking for this type of delivery. We will refund, subject to the above, if the product is returned at the customer’s expense.

INTERNATIONAL CUSTOMERS

HFS is based in San Diego, California, USA. We are happy to ship to international customers. However, HFS is not responsible for any duties, brokerage or any other fees related to this. If you choose to refuse delivery because of these HFS will refund you for the product, but not shipping or any other charges incurred.

PRODUCT AVAILABILITY

We understand that it may be frustrating if we advise you an item you ordered is not currently in stock. As an online retailer, we are entitled by law to display items we have a reasonable expectation can be supplied within 30 days. Aside from our own inventory, we do have access to other partner distributors worldwide. Our facility is in place so that we can work to provide our customers with as much opportunity to get the item they want. Sometimes this will cause a slight delay in shipping as we work to service you. In the event we cannot get the item ordered we will offer an alternative. If you do not want the alternative you will be fully refunded.